2-Week Vietnam Family-with-Teenagers Holiday

I have never hear of this company before , and after reading all these reviews ,I decided to give it a try . The professionalism and communicative skill received by one of the agent , Sharon of Asia Highlights , convince me that She was the right travel agent for my trip in Asia . Very quickly she communicated with me and got all the detail of my desire vacation . Sharon made me a great itinerary with great experiences that I am dreaming to experience and I am looking forward to it . Thanks Sharon for been so great and crafting me a dream vacation with great suggestions.

From the moment I landed in Bangkok, Ms Noi Ying was there to welcome me and get me settled into my hotel. We enjoyed several days together touring Bangkok and Kanchanaburi. In Chiang Mai, Mr Ekachai took my son snd I on an amazing trip to the Elephant Jungle Sanctuary and to visit a community Lanna home, gardens and a hands-on cooking class preparing an authentic Thai meal. Lisa arranged a last-minute speedboat tour of 5 breathtaking islands in Phuket. From start to finish, the guides exceeded my expectations!! Thank you, Asia Highlight!! Debbie Woods

Sharon from Asia highlights has been amazing. She offered her amazing ideas to other tours I wanted. We have planned the perfect 9 day itinerary to Thailand. She worked in my budget and was very flexible when I had to change my flights. Thank you sharon. Can’t wait for the trip.

Ms. Albee Ning has been doing a great job accommodating my requests and itinerary changes. Remember the first itinerary is a rough draft and you may modify it to suit your tastes. Remember you can not do it all and see everything in 3 weeks. If the flight wasn't so long I would visit Southeast Asia more often. I will update my review in a few months. We don't leave for 9 more months. Asia Highlights is working well for me so far!

We had so much fun in Bangkok with Tanni and Tom as they kept laughing at all of our silly jokes. Paul, our guide and Chiang Mai was really thoughtful, fun and full of great information about the temples and sights. Thanks so much! Brian and Michelle

I highly recommend Asia Highlights. I worked with Alisa and she is fantastic! I was planning my honeymoon trip, and I changed the destination multiple times. Each time, Alisa provided me an updated itinerary with activities that matched my interests. Whether I had a small change to an activity, a question about one of the arrangements, or a change or destination, Alisa was helpful, thoughtful, and knowledgeable, providing me with updated options in an extremely timely manner. In the end, despite the fact that I changed my mind on location multiple times, I ended up booking a 17 day trip to Thailand for this upcoming November. I am extremely excited to experience everything that Alisa planned for us. I recommend Asia Highlights to everyone and look forward to using them again on any other trips to Asia in the future. Thank you Alisa and Asia Highlights!

A special shoutout to our last guide in Bangkok - Ms. Ka-Noon who spoiled us with her kindness and then got us through check in and security for our flight home in record time at that huge Bangkok airport.

Over the last 5 years we've used Asia highlights twice. And both times we've had fantastic vacations. Would not want to do it any different when we travel to Asia from now on. Sharon was fantastic. She was a wonderful agent who helped us nail down our trip and make everything go as smooth as possible.

Our trip to Thailand comprised three generations of the family , ten people and an age range of 4 to 70 so a potentially difficult brief.Our itinerary over two weeks involved four locations, and a number of different trips and tours.From out arrival at an extremely busy Bangkok airport Asia Highlights were terrific.In each location we were met by a smiling , knowledgeable and professional guide who simply made everything easy and stress free for everyone.Our transportation was clean and comfortable . Transport was always ready for us at the agreed time and the drivers were excellent.There were so many highlights enjoyed by all the age groups. The floating houses , railway market and elephant sanctuary were particular favourites.We had one minor glitch with the accommodation in Phuket which was immediately dealt with by Tip. I think we would have struggled to resolve the problem by ourselves. So, thank you Asia Highlights , Cathy, Tip and tour guides Tanny, Sam and Lisa. It was a memorable holiday and we will be back.

I recommend highly Asia Highlights as a travel company. Our travel consultant Albee took the time to connect with us during the planning process to make sure we were comfortable with our itinerary. When we arrived, we were met by our guide and all the details were attended to. They picked great hotels and tours. I often describe our trip as the trip of a lifetime! Would definitely use them again when we come back to Asia

Asia Highlights is very reliable agency and Albee is an amazing representative of the company. From the moment when we contacted her until our departure, the whole support we received was 6* level. She prepared our trip offer within few hours and afterwards she was extremely flexible to adjust as per our needs. In the period between the offer and the trip, Albee was always available for all our questions and supported us on the best possible way. During the trip she was again flexible to add new activities/transfers and this went on the smoothest possible way. Thank you, Albee and Asia Highlights. Definitely we will approach you again for our next Asian trip

Monica is a very sweet young lady who speaks excellent English via email/WhatsApp, and knows the importance of excellent customer service.

We started our trip in Bangkok, where Mr. Prassert our tour guide, met us. He was on time and the van was clean and well-maintained. Mr. Prassert was our guide for the 4 days we spent in Bangkok. He was helpful, kind, and willing to accommodate our pee and coffee breaks. The driver was safe and punctual. Next, we went to Chiang Mai.Gemma exceeded every expectation we had for our tour of Chiang Mai! She had a great attitude that made exploring the city fun and exciting, as well as an abundance of knowledge and experience. She was always spot on with figuring out logistics and coming up with unique ideas that suited our interests and schedules. Gemma was incredibly generous with her time and even walked us to security at the airport to make sure we could carry all of our luggage. That’s just one example of how far out of her way she went to make our trip easier and more enjoyable. Gemma was sincerely interested in making every minute of our trip count. We’re very grateful to have met her and feel like we have found a friend in Gemma! Our driver in Chiang Mai was also great and very accommodating to our changes in schedules.

Albee went above and beyond to make our trip perfect. She rearranged flights due to a mistake of mine. She made sure we were still picked up and escorted to the airport. I felt comfortable and safe with all our reps. She did an excellent job and I highly recommend her booking your next trip. Thank you, Albee.

I can’t say enough about how much we appreciate all the efforts, attention to details and immediate responses to all questions that Albee and her team provided. The Asia Highlights team deserves more stars than the maximum allowed because of continually going above and beyond all expectations. Thanks Albee for making our vacation through south east Asia absolutely perfect!!!

We got early bird ticket and Bella was assisting us through whatsapp. Easy, competitive price, front row tickets. Thanks Bella, for being patient explaining everything to me. Highly recommended.

Bella has been an outstanding customer service rep. She was responsive and knowledgeable. Buying tickets from their website was super easy and the whole process was straightforward. Highly recommended.

I was ever so grateful to have a point of contact while in a foreign country for the first time, alone, that helped me through the Ins and outs of getting to and from my destination. Albee was readily available which brought me much comfort and feeling of safety. If in this part of the world again, I will not hesitate to use your services..

I booked tickets to the Chiang Mai Yi Peng Lantern Festival in Nov 2022. Bella was extremely responsive and helpful!!

It is the attention to detail and what we specifically wanted to see that made the reservation experience so exciting.